FAQs
Straight answers to what clients usually ask before working with Shear & Signal.
- Do you work with businesses like mine?
- Our client roster stays small on purpose, so fit matters more to us than volume. Ask us directly — we'd rather be specific than vague about who we work best with.
- What happens to my accounts if we part ways?
- You can export everything at any point, no exceptions. Ask us directly and we'll show you exactly how account access is structured.
- How much does this cost?
- We'd rather give you a real range up front than hide behind "contact us for pricing." Most clients find the number lands close to what's listed once we scope the details.
- How do we get started?
- The first month is mostly research — we'd rather understand your business than guess at it. We'll walk through that plan together before anything is approved.
- How do I know it's working?
- We flag anything unusual as it happens, not just in the scheduled report. You can export the raw data whenever you want it.
- Who will I actually talk to?
- Monthly calls are standard, with more frequent check-ins available if you want them. Consistency there tends to matter more to clients than we initially expected.
- Do you require long-term contracts?
- Longer commitments are available if you want them, but they're never required. We'd rather you stay because the results are real, not because you're stuck.